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"Here is a simple but powerful rule: always give people more than what they expect to get." – N. Boswell

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There’s one thing central to everything we do at Layershift: keeping our customers happy. Nothing is more important than delivering the very best customer service in our power.

That mantra has seen Layershift grow from strength to strength over the years, and we’re extremely proud and grateful for all the customer referrals we receive from our happy customers.

One of the most fundamental pillars to that success is customer feedback. In fact it’s the very fuel that keeps our business going and growing so strongly.

As a managed hosting provider we work exceptionally closely with our customers, so we like to think that we have a good handle on their needs, wants, desires, and challenges. But how do we know if we’re really doing a good job with that? Are we really solving problems in the most effective way? Was our assistance at the right level of detail and clarity to help the customer meet their goals?

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