Why Layershift Support is different

The results are in, and what an amazing year it was! Great customer support is not just an aspiration at Layershift, it’s our passion – the core strand of our DNA. It completely defines us as a company, as a group of talented individuals, as a team.

For others, providing support for their product or service is an inconvenient cost. An overhead. A headache they have to live with. Most of their time is spent dreaming up ways to reduce the support burden.

The results are plain to see. How many support departments did you deal with during 2015? How many actually gave you a good experience? I’m willing to bet the majority spun you round in circles so many times they made you wish that you’d never even asked! This is what happens when support is not central to a company’s ethos. When support is a burden, support is bad.

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UK domains price increase

Nominet, the official registry for .UK domain names, has announced a substantial wholesale price increase for .UK domains (e.g. .uk, .co.uk, .org.uk, .me.uk, etc.) effective from the 1st of March, 2016. The increase exceeds our retail price so naturally, in common with most other registrars, Layershift will be forced to increase the registration / renewal fees for our .UK domains as well.

This price change is unexpected indeed, as Nominet has not increased domain registration fees for .UK domains since 1999. As Nominet is a not-for-profit company, we like many believe that the price increase is neither necessary nor justified. However, as the pricing is part of the company’s commercial strategy, it will be reviewed annually, meaning that the fees could increase every year from now on.

Beginning with the 1st of March, 2016, all .UK domain registrations and renewals will be charged at a flat rate of £4.75 per year (excluding VAT), or $6.99 per year for accounts charged in USD.

The good news is that you can also register your domain for a period of 1 to 10 years, at the same flat rate per year, so on the assumption that Nominet increase prices further at each of their annual reviews, registering or renewing your domain for longer registration periods will give you better value, in the long run.

By the way, our new price also remains one of the lowest in the UK. For example, lower than that announced by 123-reg (£6.99/year) and Fasthosts (£6.99/year).
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cloudControl customers migrate to Layershift

Earlier today, German PaaS provider cloudControl confirmed to their customers they are shutting down their servers at the end of this month. With less than 2 weeks to find a new hosting provider, cloudControl customers must act fast to find the optimal replacement for their needs.

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PHP 7 support and portable public IP addresses now available on Layershift Jelastic PaaS

We’ve just added 2 more great features to our Jelastic PaaS to help you to deploy and run your sites with maximum performance and efficiency.

PHP 7: Max performance, minimum cost

Hot on the heels of introducing PHP 7 to our Cloud VPS hosting plans, we’re happy to follow it up by announcing the immediate availability of  PHP 7 on the Layershift Jelastic PaaS as well.

Until now, our Jelastic PaaS was a great place to check your code for PHP 7 compatibility, via the Docker(R) based container images – available since the PHP 7 project launched its release candidates, but from today PHP 7 has graduated to a first class citizen of our Jelastic PaaS.

Why is PHP 7 so exciting? Besides an assortment of new language features to take  your productivity to the next level, PHP 7 offers substantial performance increases whilst also using less  memory.

Thanks to our unique auto-vertical scaling – where you only pay for resource consumption, not instance size – this means using PHP 7 saves money. I’ll say that again, very slowly:

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Meet the new Plesk 12.5

A new major version of Plesk has been released and we were one of the first hosting providers offering it to our clients. It’s Plesk 12.5 we’re talking about and this release marks major improvements to PHP support amongst other important updates.

All of our new Cloud VPS hosting plans come with Plesk 12.5 and we are excited to bring you this more amazing improvements as they appear.

Plesk_12.5_interface

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