Conquering the world together: Layershift Jelastic PaaS expands to Asia

Asia, here we come !

Exciting things happen when Layershift and Jelastic combine forces. We listened to your needs and didn’t rest until we made it happen.  We are very pleased to announce that starting today we are bringing the world closer to you, by launching Jelastic PaaS in Singapore, Asia.

Layershift’s partnership with Jelastic started four years ago by offering the unique Jelastic multi language PaaS, on UK SSD servers. In 2015 we expanded our services and started offering it in US too. One year later, here we are, proudly announcing the availability of Jelastic platform in another new location (read official release note).

This makes Layershift the first and only hosting provider to offer the innovative Jelastic technology in Singapore, and as is the Layershift way we’re doing it on top of powerful SSD servers to give you the very best performance.

 

“We are raising the bar of Jelastic Cloud in Asia; we are the only ones offering pure SSD in the continent, and I’m delighted to be able to bring our strong service and performance levels to South East Asia.”

                                                                                                                                                                                      – Damien Ransome, Layershift’s Service Director 

 

And we are not stopping here, we promise. We are continuously working on exceeding your expectations so when you need reliability, power, high availability, topped up with outstanding support, you’ll know you can count on us to deliver right at your fingertips.   

 

Increased performance around the world

Jelastic is a scalable platform as a service, built on containers, designed to host Java, PHP, Python, Ruby and Node.js applications on Public or Private Cloud.

By choosing Layershift as your hosting provider you can easily deploy your application throughout environments across three continents, in three different regions, all managed on one platform.

When creating an environment, you can choose your prefered location with one click and your app or project will be hosted on the server of your choice almost instantly. You no longer have to buy multiple servers from multiple vendors across the world, we just made things easier for you.
jelastic-dashboard

 

Enabling a third server location in our Jelastic platform, comes with great benefits:

  • Simpler management of your projects from one dashboard. You only need one account to host multiple projects in the same time, in different location, across 3 continents.
  • Reaching your targeting market faster, without any CDN needed, will minimize your cost significantly without affecting performance.
  • Same level of security and power for your project provided by highly secured datacenters infrastructure and SSD servers, in all three locations.
  • Award winning customer support and server management, without any extra charges, no matter the location of the server you choose.
  • All of our platform’s great features are available in all locations, no difference whatsoever.

Looking forward to welcoming you !

Why wait any longer? Jelastic PaaS 14 days free trial is available so you can convince yourself about the power of the platform designed by Jelastic team, as well as of the outstanding 24×7 customer support and server management provided  by Layershift.

You’ve got nothing to lose, we’ll help you get up and running in the Cloud in no time and we’ll make sure you have everything you need along the way. Our award-winning support is included free.

We’re sure you won’t be disappointed, but don’t take our word for it, check our rating and see what our customers say about our services.

Then go ahead and give it a try for yourself!

Phone support? Think again!

award-winning-support

The power and clarity of the written word is undisputed. There’s a popular saying “if it’s not written down it doesn’t exist”. It’s widely used across many different aspects of business, and for very good reason; explaining complex issues in written form forces a certain clarity that cannot be delivered orally.

Imagine that you need help with a technical problem. Explaining the steps in writing is the perfect way to get the information across clearly and unambiguously. When mistakes and misunderstandings cause delays and cost money, this is the time when you definitely need to be as clear and unambiguous as possible. It’s the perfect medium for hosting service technical support.

Providing all support via email / helpdesk tickets has led Layershift’s support to be formally recognised as offering the best in Western Europe for the last 2 years running (2014 and 2015).

It’s clear that our support systems serve our customers’ needs extremely well. Even so, from time to time we get a pre-sales request asking why we don’t offer technical support via phone. We understand the apprehension; if you’re used to struggling through with other hosting companies who often take days to respond, only to provide inadequate assistance even when it finally arrives – the immediacy of phone support appears compelling. Even though waiting on hold wastes your time, and talking to the wall yields no results, it all seems like a good idea at the time… but truth is it’s not. Not at all. Here’s why:

5 reasons why we don’t leave our customers on hold

Read more…

Why Layershift Support is winning

The results are in, and what an amazing year it was! Great customer support is not just an aspiration at Layershift, it’s our passion – the core strand of our DNA. It completely defines us as a company, as a group of talented individuals, as a team.

For others, providing support for their product or service is an inconvenient cost. An overhead. A headache they have to live with. Most of their time is spent dreaming up ways to reduce the support burden.

The results are plain to see. How many support departments did you deal with during 2015? How many actually gave you a good experience? I’m willing to bet the majority spun you round in circles so many times they made you wish that you’d never even asked! This is what happens when support is not central to a company’s ethos. When support is a burden, support is bad.

Read more…

UK domains price increase

Nominet, the official registry for .UK domain names, has announced a substantial wholesale price increase for .UK domains (e.g. .uk, .co.uk, .org.uk, .me.uk, etc.) effective from the 1st of March, 2016. The increase exceeds our retail price so naturally, in common with most other registrars, Layershift will be forced to increase the registration / renewal fees for our .UK domains as well.

This price change is unexpected indeed, as Nominet has not increased domain registration fees for .UK domains since 1999. As Nominet is a not-for-profit company, we like many believe that the price increase is neither necessary nor justified. However, as the pricing is part of the company’s commercial strategy, it will be reviewed annually, meaning that the fees could increase every year from now on.

Beginning with the 1st of March, 2016, all .UK domain registrations and renewals will be charged at a flat rate of £4.75 per year (excluding VAT), or $6.99 per year for accounts charged in USD.

The good news is that you can also register your domain for a period of 1 to 10 years, at the same flat rate per year, so on the assumption that Nominet increase prices further at each of their annual reviews, registering or renewing your domain for longer registration periods will give you better value, in the long run.

By the way, our new price also remains one of the lowest in the UK. For example, lower than that announced by 123-reg (£6.99/year) and Fasthosts (£6.99/year).
Read more…

cloudControl customers migrate to Layershift

Earlier today, German PaaS provider cloudControl confirmed to their customers they are shutting down their servers at the end of this month. With less than 2 weeks to find a new hosting provider, cloudControl customers must act fast to find the optimal replacement for their needs.

Read more…

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