Officially the best in Western Europe!
"Here is a simple but powerful rule: always give people more than what they expect to get." – N. Boswell
There’s one thing central to everything we do at Layershift: keeping our customers happy. Nothing is more important than delivering the very best customer service in our power.
That mantra has seen Layershift grow from strength to strength over the years, and we’re extremely proud and grateful for all the customer referrals we receive from our happy customers.
One of the most fundamental pillars to that success is customer feedback. In fact it’s the very fuel that keeps our business going and growing so strongly.
As a managed hosting provider we work exceptionally closely with our customers, so we like to think that we have a good handle on their needs, wants, desires, and challenges. But how do we know if we’re really doing a good job with that? Are we really solving problems in the most effective way? Was our assistance at the right level of detail and clarity to help the customer meet their goals?
Santa Cloud is coming to town
The final countdown to Christmas has begun and we know that all of you can’t wait to spend some quality time with your family, friends, and loved ones. OK, maybe not all of you, we suspect there’ll be at least a few programmers donning their Halloween masks by mistake:
Q: Why do programmers always mix up Halloween and Christmas?
A: Because Oct 31 == Dec 25!
If you don’t understand, don’t worry (and Google it!), but most of all don’t be scared if you see a few confused ghouls roaming the streets over the next few days – these are the good folks that make the Internet world tick so give them a hearty handshake (and maybe a bucket load of sweets: let’s face it you’re going to eat enough sugar these next few days anyway!) on our behalf!
Bash Shellshock vulnerability – PATCHED
As explained last time the media got all excited by a security vulnerability; proactive security patching is all in a days work here at Layershift. So it shouldn’t come as any great surprise that we were once again all over this as soon as the appropriate patches were released by the relevant upstreams.
Two separate patches were issued in respect of this vulnerability, and they even have two separate CVE references for the pleasure: CVE-2014-6271 and CVE-2014-7169.
Timeline
This widely reported vulnerability was first publicised late on Wednesday afternoon, 24th September 2014, with patches provided and installed later that day / overnight. However, that first patch was found to be incomplete – alas CVE-2014-7169 was born!
Early on Friday morning, 26th September 2014, a new patch was issued, and once again our engineers have worked tirelessly to get it deployed across all of our platforms in short order.
Shellshock patch status
- Managed Cloud VPS – PATCHED
- Jelastic PaaS – PATCHED
- Managed dedicated – PATCHED
- Shared hosting – PATCHED
- Internal infrastructure – PATCHED
Managed Cloud VPS Migration
When it comes to switching providers, most web admins have reservations (for obvious reasons) because migrating all that data (i.e. websites, databases, email accounts, etc.) across to the new host usually implies a lot of effort and wasted time. But moving to Layershift is very different.
Our expert migration engineers handle almost the entire process and stop at nothing to ensure that the transition goes as smoothly and painlessly as possible.
Case study: Brainstorm Creative Studio
Kevin Smith, one of the founders of Brainstorm Creative Studio, was kind enough to share his insights about their recent migration from Singlehop to Layershift. We’re sure that after reading this case study you’ll stop worrying about the migration and start thinking about the benefits of moving to Layershift instead.
“Companies like Layershift are so rare, and great staff within them are even rarer, I feel very grateful to all of them for their help.”